Privacy policy

Last updated: 2025-10-16

Bill is committed to protecting your personal data and ensuring transparency about how we use it. This policy explains what data we collect, why, how we use it, and what rights you have.

1. Who we are

This service is provided by Bill AB, a company registered in Sweden.

Contact:
 Email: [email protected]
Org. number: 559106-4471
Address: Sätraängsvägen 124, 182 37 DANDERYD

2. What data we collect

We collect and process the following types of personal data

Type of data

Uploaded documents

Chat interactions

Language preference

Technical data

Account data

Examples

Invoices, contracts, reminders

Questions you asked

Swedish, English, Arabic, Spanish

IP address, device/browser info

Email, log in credentials

Purpose

To translate and explain documents

To answer user questions & guide you

To serve you in your chosen language

For security and performance

For login and access control

3. How we use your data

Your personal data is used only to:

  • Translate and explain uploaded documents

  • Offer educational content based on your needs

  • Provide personalized assistance through AI chat

  • Improve our service and prevent abuse

We do not use your data for:

  • Advertising

  • Profiling

  • Resale to third parties

4. Legal basis for processing

We rely on:

  • Legitimate interest (to provide and improve the service)

  • Contract (to deliver the features you use)

  • Consent (where required, e.g., for cookies or newsletter sign-up)

5. Where your data is stored

  • All data is securely stored in the EU, hosted via Railway in protected EU data zones.

  • We use encryption at rest and in transit (SSL/TLS) to protect your information.

  • Access to stored data is strictly controlled, monitored, and logged. No individual has access to your personal content, only the application itself.

6. Use of AI & External Providers

We use the ChatGPT API (OpenAI) to process and generate responses in chat.

  • Your input is sent securely to OpenAI servers.

  • OpenAI does not store your data or use it for training.

  • OpenAI acts as a data processor under GDPR, and we have entered into Standard Contractual Clauses (SCCs) for international data transfers.

You can request a list of subprocessors we work with at any time.

7. How long we keep your data

We retain personal data only for as long as necessary to fulfill its purpose, or as required by law.

You can delete all your data at any time via the “clear-my-data” function in the app.

8. Your rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Delete your data

  • Restrict or object to processing

  • File a complaint with the Swedish Authority for Privacy Protection (IMY)

To exercise your rights, contact: [email protected]

9. Children

Bill is not intended for children under 13 years of age. We do not knowingly collect data from minors without parental consent.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any major changes will be clearly communicated in the app or on our website.

Need help?

You can always contact us at [email protected]. We will do our best to assist you.